TJAofficial

New music. Real shows. No fluff.

Terms of Service

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Welcome to our site. These Terms of Service (“Terms”) govern your access to and use of our website, store, tickets, and the TJA Rewards program (collectively, the “Services”). By using the Services you agree to these Terms.

1. Eligibility & Accounts

  • You must be at least 13 years old (or the age of majority in your region where higher) to create an account.
  • You’re responsible for safeguarding your password and any activity under your account.
  • Provide accurate registration information and keep it updated.

2. Purchases, Pricing & Availability

  • Merchandise prices and availability are subject to change without notice.
  • Orders are not confirmed until you receive a confirmation email. We may cancel or refuse orders (e.g., suspected fraud, inventory errors).
  • Taxes, shipping, and fees are shown at checkout (where applicable).

3. Shipping, Returns & Exchanges

  • Estimated shipping times are not guarantees; carriers may experience delays.
  • Return/exchange policies (including time windows, condition requirements, and exclusions) are stated on the product or checkout pages where applicable.
  • Risk of loss transfers upon delivery to the carrier.

4. Tickets & Events

  • Event dates, venues, lineups, and seating are subject to change. The latest details are posted on the event page.
  • Unless stated otherwise, tickets are typically non-refundable except where required by law or for event cancellations.
  • You agree to comply with venue policies (e.g., prohibited items, re-entry, security checks).

5. Rewards Program

  • You earn points through eligible activities (e.g., paid orders, ticket check-ins) as described on your Rewards dashboard.
  • Points have no cash value, are non-transferable, and may be revoked for fraud or abuse.
  • Redemptions are subject to item availability and program rules. We may change earn rates or redemption items at any time.
  • Gifted rewards are for the recipient only and may require variant selection (e.g., shirt size) before fulfillment.

6. Acceptable Use

  • No unlawful, infringing, harassing, or fraudulent activity.
  • No attempts to circumvent security, scrape at scale, or disrupt the Services.

7. Intellectual Property

The site, content, logos, and materials are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works without permission, except as permitted by law.

8. Third-Party Services

We may link to or integrate third-party services (e.g., payment processors, social platforms). Their terms and privacy policies govern your use of those services.

9. Disclaimer & Limitation of Liability

The Services are provided “as is” without warranties of any kind. To the maximum extent permitted by law, we disclaim liability for indirect or consequential damages. Some regions do not allow certain limitations; your rights may vary.

10. Changes to the Terms

We may update these Terms occasionally. We’ll post the effective date above. Continued use after changes means you accept the updated Terms.

11. Contact

Questions? Email us at TJA Official <tjaofficialbooking@gmail.com>.

By using the Services you also agree to our Privacy Policy.